One of the most important determinants of any project’s success is buy-in from all stakeholders. You will never be successful trying to change processes, implement new systems or complete any type of major project successfully unless you manage change carefully. Consider adding these activities to your project management tool kit.
One of the most important things you can do to ensure that your new ERP system implementation is a success is to communicate early and often. You may not think that people in certain roles care about the company’s systems, but with an application such as ERP everyone is affected to some degree.
Communicate up front that the company will be selecting and implementing a new ERP system to support the business. Explain the reasons why, even if you think your shop floor people don’t care that your existing system won’t support your company’s growth. They do care, because it will affect the way they do their jobs, how they report their time or material usage, how you measure their performance, and how you record scrap or process shipments. Make sure they know there is a good reason for the disruption that is coming their way.